Account Login

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Click here.
Forgot your Password?
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City of Kannapolis

e-CARE

To access your account,
enter your account number
and your password.

Account Number:
  -
Password:  
 
   

In order to access your eData account to look at your consumption or to set leak alerts, please click here.  To sign in to eData, use your eCare username which is your utility account number excluding the leading zeros. You must also enter the - (dash) in your account number and your eCare password.

The City of Kannapolis provides e-Care Customer Service Web to our utility customers. Please log in to view usage information, pay your bill, or report a problem. If you have not registered yet, please use sign up link above left.  If you have already registered, and forgotten your login information, please use the link above right to have your login information emailed to you.

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